1. Our Pledge to You
At FinDrip, your trust is the foundation of everything we build. This Privacy Policy outlines what personal information we gather when you use our mobile application ("the App"), how that information is handled, and the rights you hold over your own data.
Using or installing the App means you agree to the practices described here. If any part of this Policy is unacceptable to you, we ask that you discontinue using the App.
2. Terminology
Terms not explicitly defined in this Privacy Policy carry the meanings assigned to them in our Terms of Service.
3. Data We Gather
To operate effectively and serve you well, FinDrip may collect several types of information. All data travels over encrypted connections and is housed on protected infrastructure at:
🔐 https://server.findrip.co
a. Personal and Financial Details
This includes information such as your full name, gender, contact number, national identification, income level, and residential address. We use this to confirm your identity, determine service eligibility, and meet our regulatory obligations.
b. Device and Network Data
We may record your device type and model, OS version, unique hardware identifiers, user settings, connectivity details, and mobile network usage. This information allows us to detect suspicious activity, block unauthorized access, and keep our platform running securely.
c. Approximate Location
With your permission, we may gather general location data to verify regional service availability and ensure compliance with local laws and guidelines.
d. App Usage and Installation History
We collect data about third-party apps on your device — including version numbers and recent updates — to refine the accuracy of our credit evaluation models and better understand how users interact with financial tools.
4. How Your Data Is Used
FinDrip processes your information only for legitimate, well-defined purposes:
- Confirming identities and preventing fraudulent activity
- Setting up and maintaining user accounts
- Sending important notifications and service communications
- Evaluating credit risk and financial eligibility
- Fulfilling legal requirements, including KYC and AML obligations
- Handling support requests and resolving disputes
- Enhancing our features, reliability, and overall user experience
We will never sell or exploit your data for purposes beyond what you've consented to.
5. Retention of Your Data
Your data is kept only as long as it is needed to deliver our services or satisfy applicable legal requirements. If you ask us to delete your account or personal information, we will honor that request promptly — unless ongoing retention is required for compliance, audit, or dispute purposes. Data that has been fully anonymized may be kept for aggregate analytics.
6. Keeping Your Information Safe
FinDrip employs layered defenses — including encryption, access restrictions, and physical security — to reduce the risk of unauthorized access or data loss. We monitor and update our systems continuously as threats evolve. No digital platform can offer absolute guarantees, but we align our practices with the highest industry standards to protect what matters.
7. Policy Updates
This Privacy Policy may change as our services grow or regulations shift. For material updates, we will notify you via the App or by email. Your continued use of FinDrip following any revision signals your acceptance of the updated terms.
8. Reach Out to Us
For any questions about this Policy or how your data is managed, contact us at:
📧 Email: support@findrip.co
By using FinDrip, you acknowledge that you have read, understood, and accepted this Privacy Policy in full.